Increase efficiency, accuracy, accountability and more... INTERNAL EVIDENCE BASED REPORTING for INCIDENTS & ROUTINE MAINTENANCE

Utilize the CIRMS App + Dashboard for:

  • Water & Sanitation
  • Electricity
  • Transport Infrastructure
    (Rail, Bus, Freight, Airline, Shipping)
  • Medical
  • Police, Safety & Security
  • Waste & Environment
  • IT & Telecoms Infrastructure
  • Roadworks
  • Instore, Warehousing & Logistics
  • Other Services

"The importance of information and communication technologies to human development has grown, these technologies have transformed the way people live and the manner in which countries develop, they have the potential to enable us to solve many of the critical problems confronting us."

Madiba | 5 October 2009, Geneva



A | Higher Efficiency and Productivity within the Relevant Line Functions

  • Field Service Management
  • Automated Workflows
  • Forego Paperwork in favor of Digital Automation
  • Accurate Diagnosis
  • Job Cards Opened and Tracked with Worker Code
  • Enhances Internal Communication
  • User Friendly

B | Time & Service Delivery Efficiencies

  • Meeting Requirements for your Internal Services
  • Increase Service Delivery Efficiencies
  • Integration with Other Existing Systems
  • Better Turnaround Time Results
  • Can Assist to Reduce Possible Wasteful Expenditure
  • Can Assist to Reduce Operational Costs
  • Triage Categories

C | Enhanced & Accurate Reporting and Management

  • Better Staff Service Management and Performance against KPIs
  • Increase Accountability
  • Assists with ISO Processes
  • Publishing of Formats that work with SAP
  • Enhance Data Collection and Analysis
  • Daily, Weekly, Monthly, Yearly and Targeted Time Period Selection Backups and Reports can be Generated in Excel, CSV, PDF.
  • Assist to Ascertain Underperforming Suppliers and Vendors
  • Time Saving (Service, Management, Reporting, Analysis, Presentation Decks etc.)
  • App Easily Customized to your Needs for Relevancy and Categories of Work Items/Routine Maintenance/Work Incidents e.g. Burst Pipe, Part Change, Accident, Checkpoints etc.
  • You can Update and Change Categories Yourself
  • GPS Location System Stamped Photos incl. Date and Times & Live Hotspot Map for Accurate Reporting
  • Evidence Based Reporting



To arrange a demo, please email [email protected]
or call Karlind Govender
+27 (0)21 683 6117
+27 (0)78 646 3761



The Customized Incident Reporting Management System (CIRMS)
is a tool & venture developed and lead by MAGICMILL.